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Find answers to common questions about Corvex Token Factory. For data handling, read the Data Security page, including retained operational metadata and volatile prompt caching.

How do I get an API key and make my first call?

Create a key and send a request

Sign in to the Token Factory dashboard, create an API key, and follow the Quickstart. Token Factory is currently in a free Alpha; paid top-ups are not required. See Pricing for current billing status.

Can I switch without rewriting my code?

Configure an existing client

For supported OpenAI SDK calls, set the base URL to https://api.tokenfactory.corvex.cloud/v1 and use your Token Factory API key. Compatibility depends on the endpoint, fields, and model features your application uses. The OpenAI SDK guide includes Python and TypeScript examples and compatibility boundaries.

What happens to my prompts?

Prompt handling and retained metadata

Token Factory processes prompts and generations in volatile memory; prompt caching can keep prompt data and KV caches in memory for several minutes. Prompt and generation data are not logged or stored persistently by default. Operational metadata, such as token counts, is retained. Read the Data Security page for the full retention policy.

Does ZDR apply per model?

Retention policy across models

Token Factory’s default zero data retention policy applies to its served open-weight models without a separate per-model opt-in. Operational metadata is retained. Review the Data Security page before relying on ZDR for a workload.

What models do you support, and can I request one?

Current models and model requests

Token Factory currently serves zai-org/GLM-5.3 and deepseek-ai/DeepSeek-V4-Flash-0731. Check the model catalog or GET https://api.tokenfactory.corvex.cloud/v1/models for current availability and capabilities. Send requests for other models through Token Factory support.

What are the rate limits?

Request limits and retries

Token Factory allows 60 requests per minute per account, shared across all your API keys.If you reach a limit, the API returns HTTP 429. Honor Retry-After when present; otherwise, retry with exponential backoff. Requests may also be temporarily limited when model capacity is busy.View your limits in the dashboard. For higher limits, contact Token Factory support.

Do you offer embeddings?

Embedding model availability

Token Factory does not currently serve an embedding model. The presence of an embeddings endpoint does not mean a suitable model is available. Check the model catalog before choosing an endpoint and model.

How do I contact support?

Open the Token Factory support form

Sign in to the Token Factory dashboard and select Support in the sidebar to open the Contact us form. The form uses your signed-in account to identify your request.If you cannot sign in or have a pre-sales question, email tokenfactory-support@corvex.ai. For API errors, include the request ID, model, and error code. Do not send API keys or sensitive prompt content.
Last modified on September 22, 2026